Connectly.ai is a conversational commerce company that helps small and medium-sized businesses convert customer messages into revenue. Founded in 2020 by former Big Tech executives, it addresses the need for SMBs to leverage this growing market, projected to reach $130 billion by 2025. The company's tools centralize communications across platforms like WhatsApp, SMS, Facebook Messenger, and Instagram, streamlining sales and enhancing customer engagement. Emphasizing a message-first mindset, Connectly.ai aims to build AI-powered infrastructure for marketing, sales, and customer experience within preferred communication channels. Its AI tools, including Sofia AI, deliver personalized recommendations to foster meaningful connections and drive sales growth.

Connectly raised $20 million in Series B funding led by Alibaba, to advance AI research and support their expansion into the US and European markets. Additionally, Connectly aims to strengthen its engineering presence in Greece, aiming to make it a key hub alongside San Francisco. 

Connectly.AI in Three: 

• What problem is the Connectly.AI solving? Connectly.ai helps small and medium-sized businesses streamline customer communication and convert messages into revenue.

• What’s innovative about the Connectly.AI? The startup uses AI-driven tools to centralize communications and provide personalized recommendations within preferred messaging channels.

• Who can use Connectly.AI? Small and medium-sized businesses looking to improve customer engagement can use Connectly.ai's platform.