Omilia
About
Omilia
Enterprise Software & Services
Natural Language Processing
Cyprus
Founder :
Dimitris Vassos
Total Capital Raised
$20,000,000
Team Size
Early Growth (Series A, Series B)
Year Founded
2012
Year Selected
2022
Year Team Size
251-500
Omilia is providing the most human-like machine communication experiences and technologies in order to help large enterprises improve the customer care experience. With one of the fastest growing NLU (Natural Language Understanding) solutions in the market, Omilia enables effective human-computer interaction by allowing machines to understand and process human language with greater sophistication.
Omilia's Cloud Platform reshapes how the AI is used, drawing from deep experience in customer service and real-world data. The standout feature? Its unique Cognitive Alphabet for Customer Service: miniApps that make bots smarter and more relatable. Serving a whopping one billion conversations across 17 countries, Omilia is speaking the language of success.
Omilia has raised $20 million from Grafton Capital to continue the growth and adoption of its advanced, human-like conversational AI. Omilia also partners with leading enterprises such as Antietam Broadband, AON, and Discover, among others, to deploy its conversational AI solutions.
Omilia in Three: What problem is Omilia solving? Omilia is solving the challenge of providing efficient, human-like communication experiences in customer service through advanced conversational AI technologies.
What’s innovative about Omilia? Omilia's innovative approach includes its unique Cognitive Alphabet for Customer Service, which enhances the intelligence and relatability of chatbots, enabling more effective customer interactions.
Who can use Omilia? Omilia's solutions can be utilized by large enterprises across various industries looking to improve their customer care experience and reduce operational costs.
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